Privacy policy

Thank you for choosing MelboTravel (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment gateways)
Order information
Account login details (if applicable)

Automatically Collected Information

We automatically collect:

IP address
Browser and device details
Pages visited
Time spent on the site
Referral links
Cookies and tracking data

2. How We Use Your Information

We use your information to:

Process and deliver orders
Communicate regarding orders, support, and updates
Improve website performance
Detect and prevent fraud
Send promotions or newsletters (only if you opt in)
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal details.

We may share your data with:

Secure payment processors
Shipping and courier partners
Email service providers
Legal authorities when required

All third parties are required to protect your data.

4. Cookies & Tracking Technologies

Cookies help us:

Improve your browsing experience
Remember preferences
Analyze website usage
Deliver personalized ads (if applicable)

You may disable cookies through your browser settings.

5. Data Retention

We retain your data only as long as necessary to:

Complete orders
Fulfill legal and tax requirements
Resolve disputes

You may request data deletion at any time.

6. Security

We use:

SSL encryption
Secure payment gateways
Limited access controls

However, no internet system is 100% secure.

7. International Data Transfers

Your information may be stored or processed outside your country.
We take appropriate measures to safeguard your data.

8. Your Rights

You may request to:

Access your personal data
Correct inaccurate information
Delete your data
Restrict or object to data processing
Request a copy of your data
Opt out of marketing emails

To exercise your rights, contact us at melbotravel@gmail.com.

9. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect data from minors.

10. Third-Party Links

We are not responsible for the privacy practices of external websites.
We suggest reviewing their policies separately.

11. Updates to This Policy

We may modify this Privacy Policy over time.
Any updates will be posted with a new “Last Updated” date.

12. Contact Us

If you have any questions about this policy or your personal data, contact us:

📧 melbotravel@gmail.com
📞 9949343384
📍 Peda Palakaluru, F No-203, Mount View-2, Ward No-54,
Peda Palakaluru, Guntur – 522009, Andhra Pradesh